2021 Cancellation &
Defferal Policy

Please check below to see if you are eligible for a refund, deferral or substitution based on your funding type & challenge time-line. The below policy stands if you, the challenger, cancels your place on your chosen challenge. Please see our Terms & Conditions, accessible at the bottom of this page for details whereby we, Action Challenge, cancel the event. 

Please note - the deadline for any cancellations & refunds on 2020 challenges has passed.
You will not be able to apply for a cancellation for your 2020 place.

Self Funding

  • REFUND = 90% (there is a 10% admin fee incurred)
  • TRANSFER CHALLENGE = n/a
  • SUB TO SOMEONE ELSE = n/a
  • CHANGE FUNDING TYPE = n/a
  • REFUND = 75% (there is a 25% fee incurred)
  • TRANSFER CHALLENGE = Yes – £0 deferral fee
  • SUB TO SOMEONE ELSE = Yes – £10 substitution fee
  • CHANGE FUNDING TYPE = n/a
  •  
  • REFUND = 50% (there is a 25% fee incurred)
  • TRANSFER CHALLENGE = Yes – £10 deferral fee
  • SUB TO SOMEONE ELSE = Yes – £10 substitution fee
  • CHANGE FUNDING TYPE = n/a
  • REFUND = none
  • TRANSFER CHALLENGE = Yes – £10 deferral fee
  • SUB TO SOMEONE ELSE = Yes – £10 substitution fee
  • CHANGE FUNDING TYPE = n/a
  • REFUND = none
  • TRANSFER CHALLENGE = none
  • SUB TO SOMEONE ELSE = none
  • CHANGE FUNDING TYPE = none

Mixed Funding

  • REFUND = 90% (there is a 10% admin fee incurred)
  • TRANSFER CHALLENGE = n/a
  • SUB TO SOMEONE ELSE = n/a
  • CHANGE TO SELF FUNDING = pay the difference in reg fees
  • REFUND = 50% (there is a 25% fee incurred)
  • TRANSFER CHALLENGE = Yes – £10 deferral fee
  • SUB TO SOMEONE ELSE = Yes – £10 substitution fee
  • CHANGE TO SELF OR MIXED FUNDING = pay the difference in reg fees
  • REFUND = none
  • TRANSFER CHALLENGE = Yes – £10 deferral fee upon agreement with the charity to carry over your fundraising to next year/ another event
  • SUB TO SOMEONE ELSE = Yes – £10 substitution fee upon agreement with the charity to transfer fundraising to new person
  • CHANGE TO SELF OR MIXED FUNDING = pay the difference in reg fees
  • REFUND = none
  • TRANSFER CHALLENGE = none
  • SUB TO SOMEONE ELSE = none
  • CHANGE TO SELF FUNDING = none

Charity Sponsorship

  • REFUND = 90% (there is a 10% admin fee incurred)
  • TRANSFER CHALLENGE = n/a
  • SUB TO SOMEONE ELSE = n/a
  • CHANGE TO SELF FUNDING = pay the difference in reg fees
  • REFUND = none
  • TRANSFER CHALLENGE = Yes – £0 deferral fee
  • SUB TO SOMEONE ELSE = Yes – £10 substitution fee
  • CHANGE TO SELF FUNDING = pay the difference in reg fees
  • REFUND = none
  • TRANSFER CHALLENGE = Yes – £10 deferral fee upon agreement with the charity to carry over your fundraising to next year/ another event
  • SUB TO SOMEONE ELSE = Yes – £10 substitution fee upon agreement with the charity to transfer fundraising to new person
  • CHANGE TO SELF FUNDING = pay the difference in reg fees
  • REFUND = none
  • TRANSFER CHALLENGE = none
  • SUB TO SOMEONE ELSE = none
  • CHANGE TO SELF FUNDING = none

Optional Extras

  • REFUND = yes less 10% processing admin fee
  • REFUND = none
  • DEFER/ SUBSTITUTE = Yes

Please note:

  • Refunds will also be subject to incur the costs to cover the cost of any merchandise, goods, or services that you may have received as part of a promotional package.
  • Deferrals are only available to the following year (2022) as a maximum and you cannot defer your entry more than once.
  • If you decide to cancel your deferred entry, this will incur a loss of the registration fee paid on your original registration.

Do you have a request from a 2020 challenge or transferred place?

Read our Terms & Conditions

Got a question?

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